CANCELLATION
POLICY

LKA Watersports Cancellation Policy

 

• Free cancellation 72 hours before Reservation check-in (time shown in the confirmation email). If cancellation is after the 72 hour period, you will be subject to a $225 cancellation fee. Cancellation fee applies 2 hours after scheduled check-in.
• Weather related cancellation – LESSOR reserves the right to cancel this Agreement due to inclement or impending bad weather. Rental fees will be prorated based on the time used. Inclement weather or impending bad weather occurring on your rental day, you may call to change your reservation date.
• If booked less than 72 hours before Reservation and/or check-in for the following:

How it works

We may be able to give you a refund or waive the cancellation penalties if you have to cancel because of an unexpected circumstance that’s out of your control. Below is a list of circumstances covered by our Extenuating Circumstances Policy. Before you cancel, check that your circumstance is included in the list below and that you can provide the required documentation. It’s important to keep in mind that penalty-free cancellations are only available for extenuating circumstances that occur before the official check-in date for your reservation.

Circumstances that require documentation

Death of a guest, or their additional guest or immediate family member.

You’ll be asked to provide one of these documents:
• Death certificate
• Obituary
• News article naming the deceased
• Police report
Unexpected serious illness or injury affecting a host or member of the reserve party. You’ll be asked to provide a statement from a physician confirming that the person can’t travel due to an unexpected, serious illness or injury. The statement must be also dated after the reservation was booked and provided within 72 hours of cancellation. At this time, pre-existing conditions known to the user at the time of booking are not covered by our Extenuating Circumstances Policy.

Government-mandated obligations including jury duty, travel restrictions, court appearances, and military deployment.

You’ll be asked to provide a copy of the official notice dated after the reservation was booked, including the name of the person fulfilling the obligation.